Professor Kevin Werbach kicks off the For The Win Symposium

Professor Kevin Werbach kicks off the For The Win Symposium at The Wharton School, August 2011

Archive — August 8–9, 2011

Overview

Research into human behavior demonstrates that people are motivated by challenges that feel inherently worthwhile. Both the scholarly literature on games and the real-world experience of game designers demonstrate that people will compete for extraordinarily low-value prizes, or no prizes at all, when the experience itself is the reward. Companies and governments are beginning to use the elements of games and competitions to motivate employees, customers, and communities. This phenomenon has become known as gamification. Gamification is extremely promising, but there are important questions about how to do it effectively, and whether it removes the richness of experience that makes good games successful.

For the Win is a multi-faceted project on gamification, involving both researchers and practitioners. The basic questions we are asking are the following: Why are games engaging, and how can we appropriately use their elements to motivate people in serious areas like business, public policy, and social endeavor?

Organizers

Kevin Werbach

The Wharton School
University of Pennsylvania

Dan Hunter

Queensland University of Technology (QUT)

The Symposium

On August 8–9, 2011, we convened For The Win, a symposium aimed at studying the significance of game mechanics in serious settings. We knew that it was the right time to bring together the leading proponents and critics of gamification, to set an agenda and strategy based on research and empirical analysis.

Our idea was to integrate academics, public policy experts, practitioners, and entrepreneurs to kickstart research and identify best practices in this new field. We limited the workshop to about 50 participants: the very small number of key people who can really move the field forward, and who are already significant voices in this space.

We focused on three themes. The first was Motivation, where we started to pick apart the psychological literature on games, and looked at game-based intrinsic and extrinsic motivation in various settings. The second theme was Design: meaning both game design practice and the broader movement to apply design thinking in business. The final theme was Analytics, where we focused not only on the metrics necessary to make gamification valid and meaningful, but also on the analytics necessary to aggregate, analyze, and create feedback loops around user data.

The Book

For the Win: The Power of Gamification (Revised and Updated Edition)

For the Win: The Power of Gamification

Kevin Werbach & Dan Hunter

Wharton School Press — Revised and Updated Edition

The symposium laid the groundwork for For the Win, which became the definitive guide to gamification for business, education, government, and social impact. Kevin Werbach also created the popular Coursera course Gamification, taken by hundreds of thousands of learners worldwide.

Agenda

Monday, August 8th

Lunch

Introductions

Opening Debate: Defining the Space

Ian Bogost (Georgia Tech), Jesse Schell (Schell Games/CMU), Gabe Zichermann (Gamification Co.)

What is gamification? What is it not? How does it create sustainable value for those applying it?

Lightning Talks: One Critical Question

Moderator: Julian Dibbell. Sebastian Deterding (Hans Bredow Institute), Margaret Wallace (Playmatics)

Breakout Discussions

Preliminary Presentations from Breakout Teams

Lightning Talks: Gamification in Broader Context

Irene Greif (IBM), Tom Kalil (The White House)

Dinner

Tuesday, August 9th

Breakfast

Summary of Learnings from Day 1

Panel: What We Know about Games

Moderator: Constance Steinkuhler (Univ. of Wisconsin). Andy Phelps (RIT), Nicole Lazzaro (XODesign), Scott Rigby (Immersyve)

Panel: Learning Lessons

Moderator: Lee Sheldon (RPI). Joey Lee (Teachers College), Kurt Squire (Univ. of Wisconsin), Yasmin Kafai (Penn GSE)

Breakout Discussions

Lunch

Lightning Talks: Gamification in Practice

Rajat Paharia (Bunchball), Daniel Debow (Rypple), Keith Smith (Bigdoor)

The Engagement Economy: Measuring Gamification

Moderator: Jerry Wind (Wharton). Ethan Mollick (Wharton), Karim Lakhani (Harvard Business School)

Final Presentations from Breakout Teams

Closing: Where Do We Go from Here?

Kevin Werbach & Dan Hunter

Participants

Co-Organizers:

Participants included the following leaders from the business, academic, and public interest communities:

Supporters

Ewing Marion Kauffman Foundation The Wharton School, University of Pennsylvania Wharton Mack Center for Technological Innovation Institute for Information Law and Policy at New York Law School SEI Center for Advanced Studies in Management